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  • Customers Receiving New Account Email

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    Darth Moxy

    When a customer signs up for an account in your Allmoxy instance, they should get an email that looks something like this:


    Here's a non-exhaustive list of reasons why people might not get a message:

    • Customer's inbox is full.
    • Customer mistyped email address when registering an account.
    • Message went to junk box because a lot of email filters default "if this address isn't in your contact list, it must be junk."
    • Customer's email provider or client could have some over-aggressive filtering that prevents commercial messages from even reaching the user's junk box.
    • Message rejected due to virus scan false positive.
    • Network congestion. Message may eventually show up after a delay.
    • Network throttling.



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