Jump to content
  • When During the Order Process Does the Customer's Credit Card Get Charged

       (0 reviews)

    Darth Moxy

    As soon as it's moved to Order status, they can pay for it. However, most of the time you are protected from this kind of issue because once the order is moved to "Verified" status (meaning someone on your team has looked over the order and it's ready to be started), they can no longer make changes to the order.

    Also the customer's card is not charged automatically - either the customer or one of your employees has to process the payment. Ideally your customer will be managing their own payments since they can see what they owe you when they log in AND hopefully you have triggers doing your collections for you to keep the slackers on track!

    User Feedback

    Join the conversation

    You can post now and register later. If you have an account, sign in now to post with your account.
    Note: Your post will require moderator approval before it will be visible.


  • Create New...

Important Information

Terms and conditions of this site