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Manual discount calculating differently than a tag discount for the same percentage.


Darth Moxy

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When I apply a 15% discount to an order manually, it calculates differently than using a company tag for a 15% discount. What's up?

Pricing can be a tricky thing! You have to be careful when you have multiple adjustments going on. In this case, there was a surcharge (upcharge) set for the order. A tag discount will discount the order BEFORE the surcharge is applied (so, taking a discount of a smaller total). Using the manual discount field on the order page discounts the price AFTER the surcharge is applied (taking a discount of a larger total).

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